Much of what we have to do in life and in work is to get great things done with, through, under and over people. While some is done by yourself and alone and even in your pajamas at home, most work is done with others.
To be successful and effective therefore requires a set of skills popularly know as EQ or Emotional Quotient. There is an extensive research background that will be discussed elsewhere, but it has about a 100-year history. Also know as EI or Emotional Intelligence, the skill set revolves around leveraging yourself with, under and over other people to get things done.
The skill set at the simple end of the concept is about interpersonal skills. It includes things like engaging others positively, exchanging information and sharing tasks to accomplish goals and objectives together with little or no “noise”.
At the deeper end of the concept, there are four significant chunks of skills that are somewhat independent in that you might be good at one, but less skilled at the others.
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