Interpersonally Skillful

Interpersonal Skills or social skills are an important part of emotional intelligence because they represent the ability to communicate, demonstrate leadership, build relationships, and work toward shared goals. Are there any among us who don’t need to use these skills daily? Interpersonal Skills affect your success and happiness in all parts of your life. Being Interpersonally Skillful is related to health and well-being, and is a predictor of long term health in old age.

If any of these behaviors are true of you or associates with whom you work, you’ll find action tips at

  • Avoids opportunities to interact with others; is somewhat withdrawn
  • Bounces between unassertive and aggressive actions
  • Creates confusion or lack of trust in relationships with unclear and inconsistent communication
  • Creates a poor first impression due to poor communication skills
  • Reacts impulsively, demonstrating a temper and irritability

      Action learning tips and learning assignments on the job are a click away at

      You might also consider (a sampling of suggestions from

      Conger, Jay. Winning Them Over. New York: Simon & Schuster, 1998.

      Hoppe, Michael. Active Listening: Improving Your Ability to Listen and Lead. Greensboro, NC: Center for Creative Leadership, 2006.

      McKay, Matthew, Martha Davis, and Patrick Fanning. Messages: The Communications Skills Book. Oakland, CA: New Harbinger Publications, 2009.

      Patterson, Kerry, Joseph Grenny, Ron McMillan, and Al Switzler. Crucial Conversations. New York: McGraw-Hill, 2002.

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