MATRIX INSIGHTS LLC (“MATRIX”) is committed to protecting your privacy when you visit or use our website (“Site”), and purchase or use our online products and services, including our online service that provides individuals, teams, and organizations with analysis and information to enhance their effectiveness (“Service”). This Privacy Statement (“Statement”) describes how we collect, store, use, and disseminate information collected on the Site and the Service.
Collection of Information
We collect the personal information that you provide to us when you purchase products or services through our Site, access the Service, request technical support for our products or services, or request information from us. Typically, this information includes your name, mailing address, email address, telephone number, and, where applicable, payment information for purchases, usernames and passwords associated with our Service, and information submitted in order to use the Service for its intended purpose. You may also choose to provide other personal information to us through the Site or from within our Service.
Use of Information
‘ We use the information you submit to us to perform the service you request, such as providing technical support for the use of the Service, enabling access to our Service, or billing and shipping products or services you purchase from us. We may also use any information that we collect, including personally identifiable information, to tailor subsequent communications to you, and to operate and improve our business, the Site, and the Service. If you access our Service through an enterprise-sponsored subscription, we will make all information gathered through the online Service available to the sponsoring enterprise. Personally identifiable personality information based on your responses to questions and profile set up may be visible to the enterprise sponsoring your subscription and also to other users, such as other individuals on your team, depending on configuration. As this information is voluntarily provided, you may also choose to remove this information by contacting your administrator or Matrix Insights support. Use and disclosure of your personal information by the enterprise sponsoring your subscription or other individuals configured to have access are not covered by this Statement.
Disclosure of Information
We may disclose your personal information to any enterprise that sponsors your subscription, and to our service providers for their use to provide services on our behalf, such as order processing, billing, shipping, provision of technical support, and administration and operation of the Site and Service. We may also use or disclose your personal information if required by law, or if we reasonable believe that it is necessary to investigate problems, resolve disputes, comply with rules, laws, regulations, or legal process, protect and defend the rights, property, and safety of members of the public, our company, its shareholders, affiliates, or partners, or our and their respective employees and customers, operate or conduct maintenance and repair of our services or equipment, or in connection with any bankruptcy, reorganization, sale, change of control or other transfer of our company or any portion of its assets. Except as described in this Statement, we will not share your personal information with a third party without your permission.
We use a variety of advanced security technologies and procedures to help protect your personal information from unauthorized access, destruction, use, modification, or disclosure, however, no internet data transmission can be guaranteed to be totally secure.
International Data Transfers
Information we collect may be stored or processed in, or transferred to, the United States or any other country where we or our affiliates, subsidiaries, service providers, or representatives operate or maintain facilities. Your use of the Site constitutes your consent to the transfer, storage, and processing of information worldwide.
Safe Harbor Compliant
We participate in the U.S. Department of Commerce Safe Harbor programs with the European Union and with Switzerland, respectively. We have certified that we adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement agreed upon by the U.S. and the E.U. and the U.S. and Switzerland, respectively. For more information about these Safe Harbor programs and to view our certifications, visit the U.S. Department of Commerce\’s Safe Harbor Web site at
No Personal Information from Children
Neither the Site nor the Service is not intended for or directed to minors. Matrix does not knowingly collect personal information from individuals under age 18.
Changes to Our Privacy Statement
We reserve the right to change this Privacy Statement. We will provide notification of any material changes to this Privacy Statement through the Site at least thirty (30) business days prior to the change taking effect. We will not materially change our practices to provide less protection to information collected in the past without your consent.
Contact Us
To communicate with us regarding this Statement, our practices, or your information or your choices, contact us as follows: Effective as of: June 14, 2013

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